Privacy Policy

Information We Collect

We collect information you provide directly when you call, message or visit a branch, and limited technical information when you browse this website.

• Name, contact number, email address and National Identity Card details required by law for precious metal transactions.
• Details of items presented for valuation, including weight, karat and test results.
• Payment details where a bank transfer is requested.
• Device, browser, approximate location and pages viewed on this website.

How We Use Your Information

• To value your items, issue quotations and complete purchase transactions.
• To comply with Sri Lankan record-keeping and anti-money-laundering obligations.
• To respond to enquiries, appointment requests and customer support messages.
• To improve this website, our rate publishing and our service quality.

Information Sharing

We do not sell, trade or rent your personal information. Information is shared only with regulatory or law-enforcement authorities where legally required, and with payment providers strictly to settle a transaction you have requested.

Data Security

Transaction records are stored securely with restricted staff access. Branches operate under CCTV monitoring and valuations are conducted in a private lounge to protect your confidentiality.

Your Rights

• Request a copy of the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion, subject to statutory record-retention requirements.
• Opt out of marketing messages at any time.

Cookies & Analytics

This website uses only essential cookies and privacy-respecting analytics to measure page performance. Live gold rates are fetched from our rate service and do not identify you.